Shipping & Returns

Shipping Info

 

We currently only ship to addresses located in Australia, New Zealand, USA and parts of Europe and Asia. However, if you are located outside of these places, contact us at cobaltrecords@outlook.com and we will arrange shipping if possible!

Orders are packaged and shipped from Perth, Western Australia

Shipped through Australia Post (May be forwarded onto a different postal service from Australia Post if you live internationally)

 

Australia

Standard: $14.95 5-8 Business Days

Express: $17.95 2 Business Days

New Zealand

Standard: $17.65 - 4-7 Business Days

Express: $34.65 - 2-5 Business Days

Internationally 

You will be prompted with shipping costs & timeframes on checkout page.

 

Damages and Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect so we can assess the issue and make it right, a full refund isn’t guaranteed for damaged items, but we will reimburse you related to the condition of the item.

All claims must be made within 14 days of receiving item

 

Change of Mind Returns

We currently cannot accept change of mind returns.

 

Non-Returnable Items

Unfortunately, we cannot accept returns on gift cards. 

 

Cobalt Exclusive Releases

Due to the nature of the product, we can only accept cancellations during the promotion. This applies to releases with an availability timeframe, releases with a numbered, specific amount will not be able to be cancelled at any time.

 

We reserve the right to cancel any order without notice.

 

By placing an order with us, these conditions apply.